Privacy Policy

Last Updated: December 16, 2020

1. The Scope of This Policy

This policy applies to all TeamOB Solutions Pvt. Ltd users and to all TeamOB Solutions platforms and services, including our websites, features, and other services (collectively, the "TeamOB Solutions Platform"). By accessing or using any part of the TeamOB Solutions Pvt. Ltd Platform, you acknowledge you have been informed of and consent to our practices with regard to your personal information and data.

2. The Information We Collect

A. Information You Provide to Us

• Account Registration: Name, email address, photo, physical address, payment information, and any additional info you provide during registration.
• Communications: Any information you provide when contacting us, including message contents and attachments.

B. Information We Collect When You Use the Platform

• Website Visitor Information: Browser type, language, referring site, date/time of requests, for analytics and security.
• Device Information: Device model, IP address, OS version, carrier, device/app identifiers, advertising IDs, push tokens.
• Usage Information: Work times, tasks/projects, app/website usage, screenshots, and interactions with the platform. The desktop app records keystroke/mouse movement counts (not what you type or where you click).
• Cookies & Analytics: Cookies, tracking pixels, analytics tools, SDKs, and third-party tech for navigation, ads, and preferences.

C. Information We Collect from Third Parties

• Financial/payment info, marketing/demographic info, employer-provided info.

3. How We Use Your Information

• To provide, improve, and secure the platform.
• For account management, payments, communication, feedback, and additional services.
• For security, fraud prevention, and customer support.
• For research, development, and legal compliance.

4. How We Share Your Information

• Not sold, but may be shared with your company/admin/managers (usage and monitoring data).
• Shared with third-party service providers for business purposes (payments, analytics, fraud prevention, etc.).
• Shared with legal authorities if required.
• In case of company sale/merger.
• With your permission or direction.

5. How We Store and Protect Your Information

• Data retained as long as needed for service and legal compliance.
• Security measures: HTTPS, email verification, strong passwords, system logging, network/physical security, 2FA.

6. Your Rights and Choices Regarding Your Data

• Unsubscribe from emails, opt out of push notifications, edit profile, control location/cookie tracking, delete account (with some exceptions).
• California and EU residents have additional rights (access, delete, correct, restrict, object, data portability, etc.).

7. Links to Third-Party Websites

TeamOB is not responsible for privacy practices of linked third-party sites.

8. Changes to This Privacy Policy

This policy may be updated; material changes will be communicated through the platform or by email.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact TeamOB Solutions Pvt. Ltd.