Complete cloud-based call center with automatic recording, lead management, and workflow automation at a fraction of traditional costs.
No hardware required - get started in minutes with our cloud infrastructure
Seamlessly integrate mobile and desktop calling
Use Skype and other VoIP solutions effortlessly
Every call is automatically recorded with detailed analytics and reporting
Capture details and view complete customer history in real-time
Integrated support system with custom reports
No expensive hardware or complex installations required
Manage both on-site and remote agents from one platform
Built-in automation to streamline operations
Connect with your existing tools and systems
Enterprise-grade security and 99.9% uptime
Create and customize templates for different lead types
Access complete conversation history instantly
Intelligent lead distribution based on agent availability
Live dashboards with comprehensive analytics
Multi-channel communication capabilities
Quick access to frequently asked questions
Create custom views for different roles and teams
Understand past conversations to enhance service quality
Maintain comprehensive records and support conflict resolution
Enforce quality standards and identify training needs
Investment that improves employee-customer interaction workflows
Track agent presence and call activity
Visual verification of agent activity
Monitor active vs idle/offline time
Prevent data leaks with smart alerting
Optimize workflows based on performance data
Improve call center efficiency through strategic planning, effective delegation, regular breaks, and comprehensive FAQ resources. TeamOB provides tools and insights to optimize every aspect of your call center operations.
Join thousands of businesses saving 70% on call center costs while improving efficiency and customer satisfaction.